On October 14, 2020 at 10:59, ichbinbose said...
This is exactly why i will never go back to them. They do not care about you.
I’ve seen this happen to several former dealers and personally find it insane.
Before i picked up Elan I had that same conversation and was informed that they don’t do this.
^^^ Agreed. We went with Crestron. I wanted a one stop source for lighting control, shades, AV control and distribution that wasn't actually a mish-mash of brands that were the result of a bunch of acquisitions.
We tried C4 and it's a good product, but I can't stand the company.