The IR Control is terrible on the 2020. The Power On, and Power Off Commands are toggle power. You can send out the Power Command, then the 3 Seconds later send out the Smart Hub command then Exit or your Input Command. Then power off is just power command. I use toggles when I don't have an IP Processor. The IP control on the 2020's was flakey at he begging. I usually tell my clients, if it doesn't turn on with IP, then turn it on with the Samsung Remote. It seems like this happens about once a month. Other than that, I love the Frames and we sell a ton of them. Sometimes even with just a Cable Box, or Roku.