Hey guys
We have a client with 4 Directv boxes, and the Deca Network adapter. All controlled via IP with Control4. It's worked fine for a couple years. Until now.

I apologize for my ignorance, but if we have an ethernet to each sat box, is the network adapter necessary?
As we were troubleshooting, The Directv installer told me it was needed regardless of hardwiring the ethernet into the boxes.

- The issue is that the primary "server" directv box shows a ton of packet loss , and our control is awful.
If I reset the box, the control is good for about 4-5 minutes and there is no packet loss. Then it reverts back to the loss and the control issues are back.

It appears that the network we've installed is stable and no other issues, other than the Directv IP control. Infrared control from Directv remotes work perfect.

* if we can just eliminate the deca, I will. But if it's absolutely needed, then I'll have to move to IR control.
So, is that Deca only needed if we cannot wire the box directly with ethernet?
Thanks!