On September 30, 2020 at 10:12, highfigh said...
.... so I went there and asked about the EERO- turns out that the cable guy was there to fix the problems which were in the cable feed from the curb. HE told the homeowner that EERO isn't good stuff and he should get something else. It had worked fine for 1-1/2 years- I beg to differ.
The bigger problem there is the customer let them disconnect it. Which means they don't seem to value your expertise anymore so than a cable guy.
Whenever I have customers like that (that 'constantly' let other idiots mess with the system and change things), I don't value them anymore as a customer either. When they call, I just go in do my job and leave. I don't go above & beyond for that customer anymore, because they obviously don't appreciate it.
