On July 28, 2020 at 09:03, highfigh said...
...EERO but it was replaced after the freaking genius from Spectrum told him it's not a good system, so he switched to Google because he has it at his other house.
...So far, I haven't seen speeds that were close to the EERO system and his tail was between his legs when we talked about this.
I hope either of two things:
My preference would be that you're saying the SpectroGenius had his tail between his legs, which might mean he could be on the hook for reinstalling an EERO system, though if you're referring to the client, that would at least mean you don't have an uphill fight against a client who'll blame you for something.
Best of luck with that. Installers should learn early on (but they/most of us don't) that if you touch it, you own it and you own all problems that roll downhill from that decision.