Im still using my Pronto TSU9600 and it still works fine...
After changing my TV i had to update my Pronto Config an that worked well. I connected the Pronto directly via USB to my Win10-Desktop PC and deactivated several HIDs, so the Pronto-Download worked fine with PEP1 and PEP3.
After updating the Config i probably made a mistake: => i uninstalled PEP2 and => i updated the Firmware of the Pronto to the Version 7.3.3
Now the Pronto is still recognized by the PC, but i cant download my again updated config to the Pronto. There is an Error coming up:
ProntoEdit Professional cannot find a compatible Pronto connected. Please check the Connection.
The Connection hasnt changed and i already tried a other USB-cable. Has anybody a hint for me how to manage the download again?
I already uninstalled and installed the PEP-Versions (1, 2 and 3), but the behavior is exactly as before. I tried to up- or downgrade the Firmware by using the Firmware-Upgrade-exe, but theres an Errormessage telling me there is no connection possible. Of course the Pronto ist fully charged.
What i didnt tried yet is a fuly Reset of the Pronto. I fear, i cant upload my config afterwards and so i cant use the Pronto anymore. Because the Pronto yet works well (but not with the latest config). Maybe someone has a hint for me or had the same problem and could solve it.
