This is the reason why URC doesn't want the software in the hands of the general public.
They have not gone to any training, expect someone can just tell them how to do it in 1 sentence, and refuse to listen when they are told what they are doing wrong and how it should be done.

Dude posted 3 times after you hinted to him 3 times what he was doing wrong. Still didn't listen.
Then someone else comes along and explains how to do it wrong as well (and a long time member as well). WTF! LOL.