On June 3, 2020 at 06:45, sebastian said...
Are you using the dock or are you plugging in the USB cable directly into the remote?
Maybe try the latter to rule out your dock connector.
Sebastian
Yes I have tried that, I previously had a Prono that would only download that way.The error code is as if the cable is not connected. I have the Pronto Control Panel displayed in Windows 10.
Would a different cable make a difference (I haven't got one on hand)? The cable that I am using worked with my last MacBook. I think that you can run in Windows 7 compatibility mode, I am not sure if that would help.
Barring everything else I am wondering if I should format the SSD and reinstalll windows. I really don't want to resort to that though.
