Model XBR-65X900E, 3 black boxes on the left side of the screen. Rest of picture is normal.
New client, he has called Sony more than once, tried some things with no success. They indicate a factory reset is required and instructed him to disconnect everything in his system from the television or it could mess up the rest of the system.
I don’t mind heading over and doing a reset for him, but the part about messing up the rest of his system sounds like some kind of voodoo to me.
Have any of you seen this issue?
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
