Customer financing sounds as scary as COVID-19. Some people won't touch it, and others feel invincible. I don't know of a job we ever lost because of a lack of financing. Most of our customers have the ability to pay or use their CC.

Some low margin retailers make more money on financing than selling product. Do you really want to be a bank? Accepting CCs is about as far as we go, and they costs us 2.5-3% depending on the card.

I would recommend you don't waste too much time chasing these lost accounts.

Good luck!