Seeing as I’m not a snap at dealer, and not in the USA I don’t think I can setup an account. Sadly my distributor in my country is saying snap av are not picking up the phone at all at the moment to them so thought I’d try my luck at asking here.

It seems to go through it’s system recovery when I do the factory reset but still gets stuck after it boots up so don’t know what else I can do at the moment.