On February 23, 2020 at 14:59, P2P said...
An why do people credit it back if the project is sold? This is just another form of giving it away for free. Stop doing it! Charge for everything.
Same as the automotive industry. There is the diagnostic fee and once the problem is diagnosed its automatically assumed the diag fee goes into the repair.
Are you kidding me....so it takes an hour or two or 10 to find a problem and the part takes 15 minutes to replace and you expect to pay 15 minutes labor for the whole job! Happens every god damn day! "the diagnosis goes towards the repair right" No dear customer it becomes part of the repair, the additional labor required to replace the part is added to the diagnosis charge.
Nothing is free, especially your time. Your clients don't do a damn thing for free in their business. If they tell you they do they are lying,
Never sell with your wallet.