Meanwhile, on another forum, a major company that totally controls everything doesn't cover basic intercom functions on an $1800 touchpanel that seems to advertise itself as having intercom functions.

Control systems have scared me off. "If you don't get out of their sandbox" seems to be the way to make them solid and clients happy. Meanwhile, a firmware update and "what happened to my (function) that I made no change to?"

It seems like simpler technology works better and lasts longer. RadioRA, Caseta lighting might go for 20 years, but this fancy control system, big bucks and it has a lifespan of... 8-10 years?

I know there is a lot of good in these products but there is definitely downside if you want to stay friends and keep getting referrals from your clients. For as profitable as they can be, one system that you have a week or two of unbillable hours on is enough to make you leave the industry.

/ramble off