On February 13, 2020 at 23:19, Fins said...
Spectrum technicians in our area are already telling customers they should use the spectrum app on Roku instead of getting a cable box. They donít mention that Apple TV and all smart tvs now have the spectrum app too. Kind of funny that even in this move, they only trained their techs to follow instructions and not think
They have been telling people the same here since Spectrum bought Time Warner, so I tried it. That app sucked so badly I had them remove my access to it and got a refund. One of the main reasons my clients hated it is because the app has no numbered buttons, so access to channels is a matter of pressing Guide, Scroll to the channel, press Enter or press Left, scroll to find the channel or use the Favorites. In my case, it would freeze, restart or pixellate and none of the other apps I use do that.
I get that they don't want to use hardware other than modems and routers, but the app isn't ready for prime time.
WRT to the "technicians" thinking, if they could do that, one of my clients would have had their cable boxes installed by the time the tech left, instead of being left on the countertop, one without a remote or power supply.