On February 13, 2020 at 22:55, Hasbeen said...
Just to throw some more gas on the fire, I had a conversation with an "in-house" Xfinity technician a couple of weeks ago.† He's been with the company for 15 years.† Here's what he told me.
He was in a meeting a month ago where they were explaining to the employees that Xfinity/Comcast is no longer a "cable company" they're officially a "data provider". They want to provide the data for home, business, and mobile.
He said they weren't crystal clear about all of the details, but when I asked him his opinion on it, he said he thinks that they'll provide and maintain the Xfinity app on new TV's, Roku, etc.† They'll do away with the hardware like cable boxes, and they'll provide the pipe into the home or business. 5G home networks may replace WIFI and they'll cut a ton of staff and save millions on hardware.
Think about those profit margins when they don't need technicians or the majority of the hardware anymore.
Spectrum technicians in our area are already telling customers they should use the spectrum app on Roku instead of getting a cable box. They donít mention that Apple TV and all smart tvs now have the spectrum app too. Kind of funny that even in this move, they only trained their techs to follow instructions and not think