On October 11, 2019 at 11:40, emazeg said...
I am a controls integrator for jail controls and systems and the Architect put this in our scope of work because they had no where else to put it. I have no experience with A/V systems other than CCTV or jail intercom systems.
I posted before you wrote that. So now it sounds like you know how to handle everything but the AV (TVs and cable boxes) part.
I would go with Crestron. You have multiple control options including PC/iPad/iPhone and handheld remotes and wired and wireless touchpanels. You can complete customize the user interface. Examples below.
Cable TV Control
Floorplan view for status and control