On July 30, 2019 at 11:37, SWOInstaller said...
When was the Hub installed? Sounds like it's the known SD Card issue. I had this happen to one where I could connect to it in toolbox but not the UI. Did a reboot on the Hub and it wouldn't load. Was sent back to Crestron and "repaired" (AKA a new SD card was installed).
Does the other portion of the UI load and work(Lights, climate, etc.)?
No I can't get past the orange start up page
There are a bunch of console commands that you can send to it to enable the backup as well as get the code. Worst case scenario depending on the system sounds like a good way to sell them to the CP4-R (the upgrade promo is still current but doesn't account for a wireless gateway).
I may do that. The AV portion of the system is running on an MC3 so we are ok for wireless
There was also an online help file that outlined how you could pull all the data off the processor (it doesn't save any wireless device assignments) through file manager. I just went looking in emails and online and can't find the help file number.
I'm going to take an Ipad with me on Thursday to see if this is just an issue with PC's
