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Original thread:
Post 3 made on Tuesday April 9, 2019 at 01:44
buzz
Super Member
Joined:
Posts:
May 2003
4,377
But, wouldn't the caller expect the call be "transferred" to the correct department?

The best plan would be to inform the caller that they have the wrong company, give the correct phone number, and hope that they type the correct company name when posting their tirade online.


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