|Post 3 made on Wednesday March 20, 2019 at 09:34|
Hi Brett - sorry for late reply - sure is, and still ongoing with us!
To update, from testing we've found a few random model codesets that seem to work for some of our 690U series TVs, and it seems that we are finding is that the published codes do not work for the NF series TVs. The previous and subsequent generation NE and NJ TV series seem to work with other 690U series codes which you already have in your database e.g.
HG75NJ690UFXZA - Direct HDMI Switching works with Logitech codes for HG49NF690UFXZA (which bizarrely is an NF model)
HG50NE690BFXZA - Direct HDMI Switching works with Logitech codes for HG55NA790
and other NF series: Direct HDMI switching we cannot get to work, but other commands seem fine.
I'll contact you directly, as was about to update Logitech and Samsung support tickets also.