Since I signed up with Savant through AVAD I can never go direct with Savant, part of their deal with each other I guess.

We currently do Elan and we like them but I would like another option that is not RTI so I might check out C4.

I didn't know I was making the wrong business decision lol :) but I think I will let AVAD know how I feel with my wallet. There are other options to get gear.

I knew there were limitations but we are struggling with basic single zone systems and this should not be happening and we can only call AVAD tech support (they are 2 hours ahead) and I'm sure they probably know as much as we do. I am going to try and call them next week tho and give them the benefit of the doubt and see what they can do.