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Original thread:
Post 1 made on Tuesday February 26, 2019 at 13:10
SWFLMike
Long Time Member
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Posts:
January 2007
279
I was wondering if anyone has had a similar issue to what I'm seeing.

I have a customer with Summit Broadband for cable service. Their boxes are made by Arris / Motorola, model DCX-3635-W (recorder) and IP815W (client).

In the room where we have the control setup, there are 2 client boxes. The code set from the database that works is the Moxi HD NVR code set, but it doesn't work perfectly. It will double press most of the time. The initial press will be OK, but subsequent presses are reliably a double press. So if you're trying to tap in channel 335, the first 3 will be OK, but the second 3 will spit out 3-3 real fast, which is no good.

It does this for all numbers as well as navigation, everything.

I don't have an IR learner at this time, so I'm wondering if it's a code set issue or something going on inside the box (it's a basic setup - iPad with an MC3).

Also - In de-bugger, I can fire a command and see that it only goes hi once, but the double press action still occurs.

Thanks


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