On February 10, 2019 at 22:12, Ernie Gilman said...
The simple cure for people getting upset about our profit is to point out that, in general, furniture sells at two times its cost.
When people start yapping about profit, I ask if they save money. When they say that they do, I ask if there's any real difference between them saving money and me making a profit- both require spending less than the income. It comes down to "It's more important for you to save a few bucks than for me to stay in business?". They may be able to consider our cost of doing business, but they would be surprised by it.
If I ever hear "Yes" to that question, I'm gonna leave a vapor trail as I leave.