Being recommended for this residential job by a friend and even by the husband of the couple who owned the home; after I installed just what they wanted, and made it easy to control using URC remotes; after I improved on wiring the wife (who handled GC duties for the construction of the house) had had installed before I got there; after I built a couple of custom enclosures for outdoor keypads; and after I created an invoice detailing hours I had worked, tasks accomplished, and products furnished;

After all that, when she looked over the invoice for a couple of minutes, she looked me in the eye and said, "I guess when it comes right down to you, I just have to trust you, don't I?"

Of course, the answer was yes, and she wrote a check right then. But I bet that would not have happened if I had had a showroom.