| Post 10 made on Tuesday January 29, 2019 at 11:52 |
buzz Super Member |
Joined:
Posts: | May 2003
4,376 |
|
|
Probably, they send the boxes out and track the serial numbers. When a box is returned, the assumption is probably "operator error" or incompetent field staff. If the same box comes back multiple times with a complaint, they will then send it out for repair or destruction.
| |
|
|
