On January 24, 2019 at 11:46, buzz said...
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I also think that there is a fundamental misunderstanding about the margins available to us and there is an overall negative attitude towards us. We are perceived as making way to much money doing something that is just a small step away from DIY. Therefore, it is only fair that we can give a 10-20% referral fee to someone who is also doing very little for the customer.
If you can't use the work tell them to pound sand, if you can use the work counter their offer.
They should be hearing no with their opening offer pretty often or it's probably too low