We are a Crestron House, but do RTI on occasion on small takeover projects. Had a client we took over about a year ago, and updated equipment and programming. About 6 weeks ago their T2c died, so we repaced it with a T2i and reprogrammed it.
Just got an email that the remote no longer is controlling anything. The remote still does page flips. They have a T2-B that still works fine. Any suggestions?