I don't know what to tell you. I'm not an Extron dealer so I don't have access either. This forum isn't the best place to search for this software because nobody here uses Extron. It's more of a commercial product. You may have to Google around looking for forums which have commercial A/V members to see if you can find somebody to help.
Fins: Still Slamming' His Trunk on pilgrim's Small Weenie - One Trunk at a Time!