On December 12, 2018 at 08:19, highfigh said...
A local distributor held a Sonos event last evening and I overheard the Sonos trainer tell someone that they have had about .1% failure rate, which is pretty amazing, IMO. He went on to say that the industry is having 7-10% failure rate which, to me, is insanely high. Is it really that bad? I remember the rate in the late-'70s being in the 1% area. I can't imagine having such a high failure rate and thinking it's close to 'acceptable'.
Sounds low to me actually. Everything is built now on price and with the network as the backbone. If you go cheap, things break, and often. The amount of calls for stupid network based crap I have taken this week further proves this.