On December 8, 2018 at 17:39, Richie Rich said...
I had two fail that were in this group, replaced by Snap without issue.
And I have had one 3 outlet that had an outlet go bad. Also sent an advanced replacement without complaint.
Think I have ~30 Wattboxes out in the field, losing two known defective units and one otherwise isn't too bad if you ask me.
A local distributor held a Sonos event last evening and I overheard the Sonos trainer tell someone that they have had about .1% failure rate, which is pretty amazing, IMO. He went on to say that the industry is having 7-10% failure rate which, to me, is insanely high. Is it really that bad? I remember the rate in the late-'70s being in the 1% area. I can't imagine having such a high failure rate and thinking it's close to 'acceptable'.
