I know they had bad product 3-4 years ago, and we had some fail 2000 miles away. Not good. However, we now have hundreds of the newer product in the field with very good results.

Having them on OvrC has been invaluable for troubleshooting and remote support.

We also have a lot of the competitive IP product in the field. Very low hardware failure rate, but the cloud management and support couldn't be much worse.

We always try to the use the best of the product brands available. Today, I believe this is still the top of the list.