My dad lives in BC. I’m in Ontario. Years ago he bought a 60” pioneer, sound bar, BD player and Harmony remote from Future Shop (now gone after being purchased by Best Buy).

A year or so later I’m out for a visit and the BD player won’t work. No picture. I have a look and buddy had cocked up the install so bad I couldn’t believe it. Power cord through the wall. No trim plate in the top hole. In the bottom was an existing cable wall plate. He had used some kind of snips to make that that small hole into an irregular jagged thing about inch across, and cut the corner of the plate so the two HDMIs, power cord, and cable jack could squish through little hole. This hack had sawed through the monster cable HDMI they sold him.

I contacted a branch of A&! in Burnaby and got him all set up properly.

I think he paid about $600 for this work. I was embarrassed for the industry.

Craig.