On November 30, 2018 at 19:04, osiris said...
Big, involved home automation systems have never been in any homes but ultra high end residential.
The people you are encountering that are doing Costco TV's with Sonos Beams and using AppleTV remotes were never the same people buying Fujitsu plasma's, Kaleidescape, and Crestron...they were buying Samsung LCD's, Onkyo HTIB's, and fumbling with 5 remotes.
Not quite that bad. Even that group of people needed help. Been there done that (at $120.00 per hour).