I don’t want to sound rude, I honestly don’t know this answer but are custom integrators using harmony? I remember using harmony back in 2009 & thought I was the shiz nit haha. I quickly learned how unreliable & unprofessional to recommend or sell them. I don’t know anything about what they are now. Are they still DIY based remotes or have they gone more custom?
Knowing that Gold went up a few K makes me think "well now I have to do a better job on selling more equipment".