For those of us that have clients that have no issue paying us to "handle everything", DTV is becoming a complete pain in the ass.  They are moving all the accounts to an RC1 account which means that we can no longer get equipment from any 3rd party.  No Solid Signal, no local guys we've all used for 15 years because he does the best work, nothing.  This morning the only way I could get 1 additional non genie box for my client was to set up an appointment for their technician to get into the house.  (FYI this client will never let another DTV "technician" into their house).