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Original thread:
Post 4 made on Thursday October 18, 2018 at 10:45
Impaqt
RC Moderator
Joined:
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October 2002
6,233
On October 18, 2018 at 08:34, Nick-ISI said...
Hi Derek,

no one has "reached out" as yet.......

I contacted my UK supplier who advised me to submit the logs directly to you guys using the onboard support section in the config interface. This i have done early last week, but again seem to have had no response...

I appreciate that an online forum is not the best place to look for dealer support, but in light of having no other contact details, and my UK distributor shrugging their collective shoulders, this is the only way I know to make contact!

Can someone contact me about this please. my client is now getting pissed at me for it taking so long....

Nick

you cant call them from the UK? or use the online chat support at least?


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