Hey, Dawn, someone on our Dealer Happiness team is going to reach out to you directly. I'm not sure these questions provide value to the other folks in this thread. Also, if you need to message me directly you can email me: josh [at] portal [dot] io. That goes for anyone here.

Sorry to hear you had trouble with Control4's import tool. They built the import tool on their site to match our flat file format. I've heard other dealers who it works fine for. You'll get credit for the order as long as it's built in Portal, too, which it sounds like you already did. You should still submit it from Portal. We're working with Control4 to make the import easier, but it's not quite ready.