No, you have it wrong. Learn to tell people you have a better product. “What you have is what I would call a ‘hobbyist’ product, meant for a do-it-yourselfer who doesn’t mind troubleshooting himself when it has problems. I use a product that is proven to work, so you won’t have to speed dial me when you get frustrated with your DIY product. If you want me to set yours up, I will try to do so, but without a warranty - trouble calls will be billed at regular rates.”