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Original thread:
Post 11,214 made on Monday August 20, 2018 at 10:37
osiris
Long Time Member
Joined:
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November 2004
442
On August 20, 2018 at 10:21, 77W said...
They will all crack down, just as Costco eventually did after people returned $10,000 projection TVs like 5-10 years later, bought a $1000 plasma to replace, and laughed as they put the other $9k back in the back.

Laptops were actually the cause of the policy change. Costco did an analysis and found that there were thousands of people who had returned “defective” laptops between 1 and 3 years old multiple times. Because of the nature of PC issues (“it locks up”, “its really slow”, etc), Costco had no way to call bullshit on it without hiring a “computer tech” for every location. TVs could always be plugged in by just about anybody and verified if they worked or not, so the number of people actually shitty enough to try the “return policy upgrade” was very low.


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