On July 31, 2018 at 12:39, Ernie Gilman said...
Beware. This is factually true but we've found ISP people who say they can't do it, or it has to be kicked up to another group. Hours on the phone have been lost due to ISP personnel not knowing what to do when asked for this.
The only MKE ISP that wastes a lot of time is ATT. Spectrum, formerly Time Warner, has tended to be better but they both have good and bad days. I have had better-informed people at Spectrum, by a wide margin. They tend to be more willing to help, too.
