“Go any likes/dislikes you want to sound off on with regards to Simply Reliable? Price?”
Love the customization options, the analytics, the digital proposals. The primary reason we moved was the integration of Smart Office and DesignMachine (architectural drawings). You drop the proposal file into DesignMachine, connect the equipment virtually, and the wire schedule, wiring diagrams, and floor plan drawings pop out.
There are a ton of different ways to setup products and services but because of that, it took me a moment to change my thought process during the proposal phase. That took a listless time. Setting up your catalog of products can take some time. To get the most of the product, setting up the different types of projects (retro, new resi, commercial, exc.) and their individual scopes exc. can take some time. That’s why we used Portal through the transition and had intended to use Portal for the easy retro repeatable projects.
Pricing varies on what you need but we pay $1200 a year for Design Machine and Business edition of Smart Office, another $60 a month for a 2nd core edition user (project manager) and 3rd technician edition which is free (app based work orders).