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Original thread:
Post 3 made on Thursday June 28, 2018 at 11:06
RTI Vincent
Long Time Member
Joined:
Posts:
September 2017
40
Your new router is probably on another subnet. I would send a test file consisting of only a control processor set to DHCP in the settings. Once the processor is assigned a DHCP address you can then either reserve it by MAC address or at least change your current system file under processor properties to the right subnet.
Vincent Bova
RTI Dealer Experience Manager
Remote Technologies Inc.


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