Hi Lyndel, got it up and running.
It took a bit of work finding bits, especially when we were asked to insert the install disk. We've moved house twice since we got the Pronto and - inevitably - we can find no trace of it. I've never really got the hang of Windows' search facility, but searching via the Mac found all the files MS doesn't want you to know about :-)
Anyway, without your info, we would never have tracked down the correct files, and it was a wonderful moment when that little graphic of the connection cord showed it was uploading.
For anyone else looking for Lyndel's crib-sheet, it is post No. 3 on this thread:[Link: remotecentral.com]
Many thanks again, not just for this but for the time and effort you give in providing your knowledgable responses.