On February 7, 2018 at 09:35, diesel said...
From the outside it's easy to say the techs are scum, but being on the inside would have given you a whole different outlook. The techs are trying to make a living and typically do what's best for the customer. If you want to point fingers and see put blame on anyone for what the techs are doing in your customers' homes go a little further up the corporate ladder.
They have a choice. They could choose NOT to work for dirty, scummy, underhanded installation firm. Same as telemarketers, used car salesmen, etc.
You don't work for them anymore. I bet you moved on when they started pushing all that crap. That makes me feel better about 'you'.
And there is nothing these a-holes do these days, that are in the customer's best interest. They are uneducated, unscrupulous techs that have been tasked with trying to rip customers off. YES! it IS ripping customers off when you push things that are detrimental to the customer's system. Either in performance or quality of installation.
Same thing that happens when someone goes into a Best Buy to try and purchase something.
At least Comcast techs do bad things because they are stupid. Not because they want to hurt the customer's system. And around here, the Comcast techs are actually pretty good. Do get a bad one every now and then thou.