He thought he would LOVE the Crestron system as it was, but when he turned on the system in the living room and hit DANCE HITS, he got C & W classics. Changed to Urban beat, got Bluegrass. I could not have made up the exact changes that the cable company had made to the music channels except to say that he had zero clue how to get to ANY of the channels he wanted to listen to. We made up a chart that was taped to the wall next to each controller.