It’s not a bad product just because yours has an issue. Yours just has an issue. Since it is less than a year old, you should still take up the issue with URC while you have a chance. You can keep fixing it every time you want to do a download, or you can see if warranty service is available to you.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
