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Original thread:
Post 4 made on Tuesday January 23, 2018 at 12:15
Ernie Gilman
Yes, That Ernie!
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December 2001
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On January 23, 2018 at 08:31, Duct Tape said...
I'm interested in the answer to this was well.  I have a DirecTV HR44 feeding a Marantz SR6012 with HDMI, in my own home that sometimes has audio dropouts when the Dolby Digital is enabled in the DirecTV audio settings.

Is there ANY pattern to when this happens? That would be a strong bit of information. Frinstance, if it happens every once in a while, but every time it's at the beginning of an ad, or at the moment when the program is supposed to resume after an ad, or when the studio breaks into live from the news desk for a news promo... in other words, when the actual audio track changes in some way, even including just being gone for a second... that would point to something.

On January 22, 2018 at 23:29, tomciara said...
I moved a family room system roughly 3 miles, and every component and every cable was identical all except for a new Comcast box. Integra AVR, Sharp Elite, Oppo, Comcast X1.

Doesn't this description just SCREAM that the problem originates with the cable box?

I had the system running for quite a while while I was working elsewhere in the house, and all seemed well. Client reports a few seconds of sound drop out periodically.

Does periodically mean what it means in science and engineering, which is "at defined intervals," or do you mean "every completely random once in a while with no apparent pattern"?

The picture is unaffected. He has a set of Sennheiser wireless headphones that continue to play normally, even when the sound through the AVR cuts out. They get analog audio, of course.

"They get analog audio...." Because the source has a pair of analog cable connected to the AVR's analog audio inputs, as well as running the source through the unit via HDMI? What brings the analog audio on board the AVR? Is there something you can unplug that will kill only the headphone audio?
He hasn't tried his Blu-ray yet.

Comcast has come by and given him a different DVR, no change.

If it's the same model, this makes sense. More information, please.

The original HDMI from the Integra to the TV has been replaced with an Ethereal passive 5 meter, no change.

It is unusual, because the entire system was basically plucked up with a set of tongs and dropped down in a different house.

No, it wasn't. You changed cable boxes.

Last edited by Ernie Gilman on January 23, 2018 12:23.
A good answer is easier with a clear question giving the make and model of everything.
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