On January 3, 2018 at 15:44, FreddyFreeloader said...
I’m getting more and more calls for camera systems in large homes and corporate environments. Aside from discussing coverage priorities like ingress/egress areas and taking a walk around the building I really don’t have any kind of mechanism in place for deciding exactly where to put cameras and what to cover. I do however always feel like the client is expecting me to tell them this.
What is the best way to go about getting clients to think critically about their own environment and learning what someone’s coverage priorities really are without sounding like it is ME that doesn’t know where to start. I mean if they said here do it the way you think it should be done it would be different. Problem is they want to be a part of it I just don’t know how to let them.
I guess the same question applies for designing any kind of system, theater room, etc.
I agree those can definitely be some challenging conversations to have. In the discussion I always like to use a sort of survey method. Don't ask them specifically where they are looking to put cameras but what are they trying to accomplish. You might get answers like we want to make sure people are not entering this specific room, or we want to make sure we see everyone that comes on to our property etc. Ask what kind of quality they are looking for as well.
These are just a couple of questions you can ask early on in the process. There can be so many more which is why we have being doing what we can to help you as installers get through this process.
With our Visualint Surveillance category we take a lot of that work and do it for you including full system design and configuration. We do this with our Virtual Technician program. You get the initial questions answered from the client and then fill out our form and give it to us. From there we design the job for you. Once you recieve the system and go out to the job site you give our VT team a call and they will take you through the rest of the setup and configuration.
Let me know if you want to discuss it more.
