On January 3, 2018 at 09:33, dcci said...
I'm not clear if it's a good move to make a typical home so technically complex that it requires paid 24x7 off-site monitoring in order to function properly?
You think there's a choice?
Clients demand uptime and throughput. Understanding that Netflix comes from the internet, and they (or someone) pays for it monthly, isn't a concept they care to concern themselves with. "I just want to watch a movie."
We've all had the "What's your Netflix account login?"..."I don't know my son set it up."
But here we are. Installing dozens of entertainment devices, IoT that all want WiFi, everyone with 3 or 4 portable devices, relying on a some ISPs service to make it all work. And we get the call.