On January 1, 2018 at 14:59, Ernie Gilman said...
You missed the data point that providing the displays make them the installer's responsibility. It's a case of "whoever touched it last owns it," which ALWAYS means "has to solve all of its problems." I think the OP wanted to limit his liability with this product since it's such an outlier for his business.
No, I didn't miss that; as integrators we've had to make these sell/no-sell decisions. I was just trying to say that if not being able to make any money on the sale of the equipment was a significant factor in this decision, that it is was possible to make 10-15 points and still charge for shipping, product research, etc.
