On December 31, 2017 at 12:05, Ernie Gilman said...
It does no good to tell a client, especially with something squirrely like this, to read the manual. The installer needs to TELL the client what the manual says and TELL the client that he's going to go by the requirements outlined in the manual. And get a signature from the client indicating that he knows what the requirements are, or, at the very least, that he knows the installer will follow the manufacturer's requirements.
crosen posted about pushing the physical details off to the GC, not the client. Even so, they'll likely hear just clicks and beeps because they may not understand what's being said, even if it's simplified. Some are good about learning, though.
It's a bit like the electricians who are happy to sell light switches e.g., Caseta, then leave without setting them up to do something useful.
